CRM Pro Healthcare is designed for clinics, multi-specialty hospitals, and diagnostic labs. Digitize patient registrations, streamline doctor OPD consultation queues, dispatch digital e-prescriptions on WhatsApp, and manage GST medical billing securely.
Maintain comprehensive profiles for hospitals, clinics, diagnostic centers, individual doctors, administrators, and procurement heads. Eliminate duplicate records with intelligent contact autosuggest.
Record hospital facility branches, bed capacities, departmental hierarchies, and decision-maker contact directories.
Maintain doctor specializations, consulting schedules, and procurement head details. Reduce data entry with real-time autosuggest.
Segment accounts into government hospitals, private clinics, diagnostic chains, or pharmaceutical distributors across regional territories.
Capture inbound enquiries from medical campaigns, website forms, and doctor referral networks. Route opportunities through configurable pipeline stages from initial contact to won commercial contracts.
Ingest healthcare enquiries from Google Ads, Meta medical campaigns, website enquiry forms, and partner referral doctors.
Track opportunities through New, Contacted, Qualified, Product Demo, Proposal, and Won stages with deal value and close dates.
Link medical equipment, diagnostic test packages, consumable supplies, and health subscription plans directly to opportunities.
Access a unified single-pane overview of every healthcare account. Review associated contacts, active opportunities, field visit notes, quotations, invoices, and communication history in one chronological timeline.
View all past phone calls, WhatsApp messages, field visit logs, meeting notes, and email exchanges with doctors and clinic heads.
Attach and access hospital MOUs, equipment compliance certificates, rate contracts, and tax identification documents securely.
Coordinate sales, service, and account management through internal team comments, mention tags, and task delegations.
Empower field sales executives and medical representatives to schedule visits, verify on-site attendance with GPS coordinates, log meeting outcomes, and attach verification photographs directly from mobile devices.
Record live GPS latitude and longitude coordinates when medical representatives check in at doctor clinics or hospital premises.
Upload on-site verification photographs, clinic visiting cards, or signed demonstration notes directly from the smartphone camera.
Schedule doctor demos and follow-up calls on an interactive calendar. Reschedule pending visits while retaining history and reasons.
Prepare customer-specific medical proposals with itemized products, quantities, custom pricing, and multi-slab GST taxes. Route high-value quotes through commercial approval workflows and convert to sequential GST invoices.
Draft itemized quotations for medical devices, diagnostic test packages, or hospital service contracts with custom discount tiers.
Enforce managerial approval gates for special institutional pricing, payment terms, or custom discount thresholds.
Generate GST-compliant tax invoices, track payment milestones, outstanding balances, and payment gateway receipts.
Engage healthcare accounts with official WhatsApp messaging, targeted campaign broadcasts, automated follow-up reminders, and comprehensive analytics on salesperson activity.
Dispatch meeting reminders, product brochures, quotation PDFs, and service updates to doctors and clinic managers via WhatsApp.
Create and assign account tasks with priority flags and due dates. View scheduled activities across teams in an interactive calendar.
Analyze lead volumes, conversion stages, rep meeting metrics, and campaign ROI with executive BI reports and CSV exports.
Empower medical representatives, clinical coordinators, and field healthcare officers with GPS geotagged visits, doctor 360° profiles, instant medical quotations, and 1-tap WhatsApp communication.
Track field executive visits to clinics, hospitals, and diagnostic labs with tamper-proof GPS coordinates and verification photo attachments.
Access doctor specializations, hospital procurement history, past consultation notes, and active institutional contracts on the go.
Draft clinical package or medical equipment quotations on mobile, calculate tax slabs, and upload signed hospital service agreements.
Send digital appointment reminders, product brochures, and meeting follow-ups via integrated WhatsApp with real-time push alerts.
Join medical centers and clinics using CRM Pro to deliver faster care, paperless prescriptions, and seamless billing.
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